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Server Maintenance |
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We recognise that in order to offer you a true single point of contact solution, our job does not stop after you have purchased your kit. We can offer our clients effective hardware and software support packages allowing you to rest assured that your IT investment is protected long term by Access IT Solutions.
We can match a contract to your company’s requirements, providing any support maintenance configuration; 4 hour response, 8 hour response, Next day, Working hours or 24x7. |
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Disaster Recovery |
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Use Access IT Solutions to help you determine the level of availability you need, and the amount of downtime your business can withstand. Whether this means replacement Hardware, Switching to your backup Server connection or complete offsite invocation to a Business Recovery Centre.
We can develop a tailored disaster recovery plan, ensuring that this is updated in line with changes in your technical needs. We’ll also manage the plan during a disaster and effect tests of the solution at regular intervals.
Guaranteed 24 hour recovery in order to minimise the long term risk to your business. |
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Technical Helpdesk |
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Although many companies now employ dedicated personnel to look after their computer system and the applications run on it, all but the largest or most technically advanced can cope with the more occasional specialist problems which can occur on even the best kept computer or network. Access IT Solutions can provide specialist technical staff on the end of the telephone line who can talk your staff through the tasks that must be performed to get things up and running again. |
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